Meet Sonela
A scripted introduction-
Hello
Three minutes, scripted, skip whenever you like
You: Another AI assistant. What makes you different?
Sonela: I am Sonela. I live inside the software your staff already use and answer their questions from your own records and documents.
Sonela: This is a scripted introduction, about three minutes; pause or jump ahead whenever you like.
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Where I live
Three doors to the same assistant
You: A vendor owns our warehouse system. Where would you appear?
Sonela: Three places. One line of code in your application, and I appear inside the screens your staff already work in.
Sonela: If you cannot, I live on a page Sonela hosts, on laptop or phone alike: you list work emails, an emailed code lets people in, nothing to deploy.
- In your application
- A page Sonela hosts
- On their phone
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Ask your data
Plain questions, live records, real numbers
You: Prove it. How many orders shipped late last month?
Sonela: 14 of 212 orders shipped after their promised date, 6.6 percent, read from your live records just now, not last night’s export.
You: Which customers were affected?
Sonela: Three customers account for 9 of them.
Customer Late Avg days Northwind Foods 4 1.8 Adriatic Retail 3 2.3 Vilna Grocers 2 1.5 -
I never guess
When the data cannot answer, I say so
You: Will we lose any of those three customers?
Sonela: Your data cannot answer that. It records what happened, not what a customer will do next, and I do not guess.
Sonela: A wrong number said confidently is worse than none; I can show repeat-order rates for those three accounts instead.
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Your procedures
Start with the manual you already wrote
You: Nobody reads our handbook. New hires ask how returns work.
Sonela: Give me the handbook. Upload your procedures, product notes and policies, and I answer how-we-do-it-here questions from them, no database needed.
Sonela: They are kept in your workspace, which is what makes the answers possible, and go to the AI provider with the question they answer. Connect live data later, or never.
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Website and systems
Your public site, and the systems you allow
You: Our delivery zones are only on our website. Can you read that?
Sonela: Name your public website and I read it in, re-read it weekly, and answer from it like a manual.
Sonela: Your other systems too: allow one, say what it is for, and I ask it when a question needs it, answering from what comes back.
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The stuck screen
Send the screen, only when you choose
You: Accounts spent an hour describing a red line by phone.
Sonela: Inside your application they press the camera and send a picture of the screen with the question; only when they choose, and it is not stored.
Sonela: So ‘why is this line red’ becomes a question I can answer, instead of an hour on the phone.
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Read-only, always
I can look. I can never touch.
You: Our finance director’s first question: can this thing change our records?
Sonela: No. I can read what you have approved, but I cannot change, add or delete a record; there is no path in me that writes.
Sonela: Three independent locks make sure of it, and even a misbehaving AI behind me could not write.
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Data stays home
One small service, inside your own network
You: Our IT contractor refuses to open anything in the firewall.
Sonela: Good, because the Sonela Gateway asks for nothing to be opened: one small service, on one server inside your network, beside your PostgreSQL, SQL Server or MySQL database.
Sonela: It dials out to ask whether a question is waiting; nothing connects inward, nothing on staff machines, and what it needs to reach your database stays there.
You: And if we would rather install nothing?
Sonela: Give us your database’s sign-in details and we connect directly; those are held safely on our side.
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Each customer, apart
For vendors: one key each, their brand
You: Forty retailers use our ordering portal. Could each have you?
Sonela: Yes, one key per customer, unlimited on Scale, and each sees only their own rows; the key carries its customer, set by you and never by the page.
Sonela: Each key wears its own name, colours, greeting and logo; on the Scale plan it is white label, with no mention of Sonela.
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No transcripts
No transcripts. Counts only. Your key, or ours.
You: My team assumes someone is reading everything they ask you.
Sonela: I keep no transcripts: the conversation lives in the browser tab and goes when the tab does. Usage is counts of questions answered, never their words.
Sonela: Each question does reach one AI provider: the one you chose if you bring your own key, the one Sonela runs if not.
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Every switch, yours
Approve first, revoke any time, refusals counted
You: What do you read before I have approved anything?
Sonela: A list, not your records: the gateway drafts what it could see, you hide what should stay private, and not one record is read until you approve.
Sonela: Revoke a key, or stop the gateway, and access stops; the camera switch is yours, and every refusal is written down as a kind and a time, never the text.
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Just say it
Dictate a question. I type, I never speak.
You: Warehouse staff wear gloves. Typing on a phone is hopeless.
Sonela: Then they can just say it. On the paid plans they press the microphone, dictate the question, and I type what they said; I never speak back.
Sonela: A spoken question counts as three answered questions.
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Start today
Flat plans. Fourteen days free. Try me.
You: What is this going to cost me, honestly?
Sonela: Flat monthly plans, nothing sold by the seat, no markup on usage; bring your own AI key, or run on Sonela’s key, which costs more and includes fewer answered questions.
You: And what does trying it commit me to?
Sonela: An email address, no card, and no AI key to supply: fourteen days or 200 answered questions, always on Sonela’s key.
Sonela: Press Try me, above, open a workspace, and ask me a real question today.
14 days · 200 answered questions · no card
That is me. The rest is your own data.
14 days, 200 answered questions, no card. It won't guess on your data. No AI key to supply — trials run on Sonela's key.